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FREQUENTLY ASKED QUESTIONS

What time does the tour begin?


Tour start times always begin meeting just after, or around sunset, unless notified otherwise. Times are listed under the bookings under our Book Now tab. You will receive an email cofirmation with the tour start time, and then a follow-up email from staff about final reminders and logistics prior to your trip. Please note that tour times can change on the day of the tour due to weather, special night sky events, and times for astronomical twilight and darkness.




Do you accept reservations for more than 12 guests? What about just 1 guest?


Due to being a small business, our operations accommodate a minimum of at least 2 guests, and a maximum of 12 guests for reservations. Our tours are designed for intimate gatherings under the night sky to allow individuals a truly special experience. Additionally, our shuttle vehicle can transport up to 12 people maximum.




How do I get there? Do you provide transportation?


Our tours begin with meeting at the Lambs Knoll parking lot, just off Kolob Terrace Road. We will email you directions when we confirm your reservation. Our observation site is located nearby. Our guides walk you from the parking lot about 10 minutes to the site. We are located in Virgin near Zion National Park. CLICK HERE FOR DIRECTIONS




Do you have restrooms?


There is one restroom option during our tours. At the meeting spot is a portable toilet that is accessible prior to our departure, or on our return. Keep in mind that the shuttle to and from the stargazing location is about 5 minutes.




Can I bring my own food and drink? Can I smoke at your site?


Our location is on private property. Alcohol and smoking are prohibited at our location. Food is also not allowed. Fire danger in the desert is very real and we ask that you be a good steward of our environment and keep our community safe. Please leave no trace.




What do I wear?


Comfortable clothing is key for a positive stargazing experience. With tours being in the evening at over 5,000 feet of elevation, we recommend long pants, closed-toed shoes, and a jacket. Always be prepared for chilly weather. In the Summer a light jacket and long pants are appropriate. Gloves and warm hats are highly recommended from April though May, and September through October. Wear flat shoes as our observing site is on a sandy field. We have blankets and chairs for everyone.




Can we bring our dog or pet?


We love pets but out of respect for our guests who might not like pets we do not allow pets on our tour. In addition, the desert is very unforgiving to domestic pets. Especially at night when most of the nocturnal predators are active.




Are you handicapped accessible?


Our experience requires walking on sandy dirt, and sitting and standing to look through the eyepiece of the telescope. Some objects require a short step ladder. We are not considered handicap accessible due to the nature of our experience.




Do you serve drinks?


We provide drinking water, hot cocoa, chai, tea and coffee. You are also welcome to bring your own non alcoholic beverage.




What happens if it is cloudy on our scheduled night?


If the weather does not cooperate on your scheduled night we will attempt to reschedule your experience. Back up dates are on a space available basis. We do not guarantee back up dates. If we cannot get you rescheduled we will provide a 100 percent refund.




What is your cancellation policy?


Your payment is 100% refundable less the $4.99 processing fee if you cancel 48 hours in advance. We do not provide refunds for cancellations less than 48 hours in advance of your scheduled tour. We provide 100% refund if we cannot complete the tour due to weather or any other reason. Cancellation and refunds must be requested by email.